Introduction

At Digital Craft Solutions ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Contact Details: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other credentials.
  • Payment Information: Billing details for processing transactions (handled securely by our payment processors).

Non-Personal Information

  • Usage Data: Pages visited, time spent on the site, and browsing behavior.
  • Technical Data: IP address, browser type, device information, and operating system.
  • Cookies: We use cookies to enhance your experience (you can manage preferences in your browser settings).

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services.
  • To process transactions and send order confirmations.
  • To communicate with you (e.g., respond to inquiries or send updates).
  • To improve our website and services based on your feedback.
  • To analyze trends and monitor website usage.
  • To comply with legal obligations.

Sharing of Information

We do not sell or rent your personal information. However, we may share it in the following cases:

  • Service Providers: With trusted third parties who assist us in operating our website or delivering services (e.g., payment processors, hosting providers).
  • Legal Compliance: When required by law or to protect our rights, safety, or property.

Data Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data (subject to legal requirements).
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at digitalcraftsurat@gmail.com.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page will reflect the latest revisions. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: digitalcraftsurat@gmail.com
Address: Nanpura, Surat. 395001

This Privacy Policy was last updated on 15/08/2025.